testimonials

“Lynn has a remarkable talent for decoding consumer behavior and anticipating market trends before they emerge. She intuits just as well as she analyzes, making her a go-to expert. Humanity is always in a state of evolution, and Lynn has her pulse on these shifts like no one else. Not to mention, she brings joy, levity, and a killer sense of humor at all times!”
“She unlocks all the doors and empowers you with vision, tools, verbiage, and more. Lynn speaks ‘consumer’ like no one else. I have brought her with me as my secret weapon to every place I have worked. She is simply magic.”
“Activision built an empire on games focused predominantly on mature male gamers but girl gamers were a mystery to our developers and executive team. Lynn led a global effort to understand the inner lives of girls, and how their values, interests, and leisure habits could inform game development from the ground up. It was tremendously satisfying to see how her approach and insights opened the minds of both executives and studio leadership. These “lightbulb moments” led to an unprecedented level of investment in game development for this underserved audience in the video game industry. No small feat!”
“Lynn created an incredibly powerful and life-changing experience for our teams. During several days of deep immersion in real towns and real people, with layer upon layer of hands-on experiences, our teams started to truly understand what people want from social connection. Our teams grew smarter, closer, and completely changed up how we build products. A truly worthwhile experience every team should sign up for.”
“Lynn encourages companies to take the boldest leaps. The work she conducted for us was nothing short of revolutionary. Her insights took us to radical new spaces and places that were critical to our business. She’s amazing”
“Bringing smarts and an incredible presence to make a big difference, Lynn teases out the right consumer insight to change thinking. Her ability is unreal. She wows us, and our clients, again and again”
“Lynn Casey is a strikingly intuitive researcher and a rare storyteller. She immerses herself in the worlds of others, seeking to deeply understand their experiences, emotions, motivations, and dreams. Her compassion and empathy for each and every individual is made undeniably clear through the way she tells their stories, with passion, honesty, and respect. She brings the rest of us along in a way that appeals to both our analytical and emotional minds, allowing us to better understand our consumers and the richness of their lives. If given the chance, I think she would befriend the world”
“An incredible craftswoman who has helped our team connect more deeply with our customers by illuminating their stories via a heartfelt and empathetic interview style. She doesn’t act like she is someone sitting behind a glass window; she meets her interviewees at eye level, excavating the deepest and most authentic emotions no matter what the topic. Her interviews have brought me to tears, and the lessons I have learned from customer stories have been invaluable and long-lasting. She is truly one-of-a-kind.”